20 May Why Employees Don’t Understand Their Benefits (and How Employers Can Fix It)
Employee benefits are one of the biggest investments an employer makes in its people. But employees don’t understand their benefits as well as employers often assume — and they can’t use benefits they don’t understand. For employers, that confusion can affect plan selection, program utilization, preventive care and the return on benefits investment. In a 2024 study, nearly 9 in 10 privately...