Calculating the cost of employee turnover is exhausting. So is constantly trying to figure out “employee productivity” and how to improve it.

You’ve likely heard the stats: employee productivity increases by up to 25% when your workforce feels connected. Likewise, highly engaged employees bring in 21% more profit than those who are less engaged. The stats go on and on. So, how do companies help employees feel connected? Answer: Internal communications. We get it, internal employee communication gets a bad rep– it’s boring, corporate-speak and inconsistent. That’s where Westcomm comes in. We’ll wipe away that ineffective jargon, inject creativity with writing, design, video and storytelling, and lay out a plan that meets your goals and builds community. 

A custom-designed employee communications plan leads to: 

  • Trust! More than 80% of Americans say employee communication is key to developing trust with their employers (Lexicon)  
  • Increased profit and productivity by way of more engaged employees  
  • Decreased turnover—employee community builds longevity with employees 
  • Clear direction for company strategy and goals among all employees 
  • More understanding of the importance each employee has within the greater organizational picture 
  • Smoother changes and transitions within the organization 
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Increase Employee Engagement

We deliver the help you need: 

  • Communication strategies and ongoing support that builds consistency 
  • Engagement plans based on research (surveys, executive interviews, focus groups) 
  • Relevant and compelling communication tools 
  • Processes to enable leaders and managers to communicate information and initiate opportunities for dialogue   
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Build Your Company Culture & Employee Value Proposition

We bring your stories to life by: 

  • Clearly developing and defining your employee value proposition (EVP) statements
  • Bringing out your culture through videos, written content and visuals 
  • Equipping managers with talking points and/or discussion guides 
  • Providing training and presentations for leadership
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Guide Your Employees Through Change

We help eliminate pain points by: 

  • Planning the timeline of communications and tools 
  • Building FAQs to help employees and leadership get on the same page 
  • Guiding dialogue and feedback between leaders and employees 
  • Providing the necessary tools for communicating each stage of transition

Why Choose Us for Your Employee Communications Needs?

We are communicators specifically focused on employees. That means we:

  • Understand your employees’ unique challenges and strengths 
  • Have knowledgeable experience with a multitude of tools to help meet your needs 
  • Provide strategic counsel specific to your overall vision 
  • Hear your complex challenges and translate them into clear messages that resonate with employees 
  • Blend with your team to provide hands-on support 
  • Share best practices & industry insights 
  • No corporate-speak—we help you reach your employees in the way they prefer with messages that resonate. 
  • Planning and strategic implementation is key to building a plan to fit your needs. 
  • Identifying and segmenting your employee base translates into more effective communication. 
  • Check and recheck with a plan for measuring employee engagement.  
  • Bottom line: We’ll uphold your brand and goals while blending our creative engagement ideas with it. 
  • A strategy with a plan, tools and timeline that fit your needs and abilities 
  • Visual and written assets unique to your company and employees 
  • Clear copywriting with a consistent tone and brandgeared toward helping your employees understand your desired culture 
  • Employee engagement data and analytics measuring the effectiveness of the communications 
  • Manager communications with trainings, resources and additional communications tools 
  • Ongoing support—our team is your team 

We listen to your current pain points and will build your internal communications plan to support your company culture goals and fit your employees. We will support you in deploying the plan, measuring it and celebrating its successes.   

Depending on your organization’s needs, our fully-customized approach may include: 

  • In-depth evaluation of existing communications 
  • Creation and deployment of an employee listening program to better understand employee preferences and perceptions 
  • Data analysis to guide future communications, monitor employee engagement and measure program effectiveness 
  • Development of a comprehensive communications plan, focused on improved outcomes 
  • Campaign design, implementation, management: (content development, branding, graphics and, production – (printing, fulfillment and distribution) 

We provide a multi-channeled approach informed by our proven processes and years of experience in employee communications to companies of all sizes.

Our deliverables are custom to you—no one-size-fits-all templates for:

  • Internal communications audits
  • Training and eLearning 
  • Employer brand development 
  • Employee experience 
  • Employee recruitment and onboarding 
  • Surveys 
  • Focus groups 
  • Communication plans 
  • Videos 
  • Intranets 
  • Infographics 
  • Presentations 

We are trusted by:

Whether we’re communicating about the benefits you offer, the culture you’re creating or the programs you provide, our team does it in a smart, meaningful and actionable way.

We are an employee experience and internal communications agency filled with straight-talking messaging and design experts with a knack for knocking it out of the park.